How can my services help you?

Benefit from my services specifically tailored to fit the day-to-day needs of your business journey.

The following are just some of the benefits of hiring a Virtual Assistant for your business

• Work-satisfaction and fulfilment – focus on what makes you happy about your business by remembering why you started it in the first place.
• Save money – spend the money you save on other important aspects of your business.
• Leave work on time every day – don’t miss any more of those key moments and events in your family’s lives because of work.
• Achieve work-life balance – enjoy more time with your friends and family. Finally, book your well-earned holiday knowing that your business is in the right hands.
• Improved mental and physical health – having a planned routine reduces stress and frustration. Additionally, you can now make time to exercise every day.

Calendar Management

Improve your productivity with a simple system so you can take control of and manage your most precious resource, time.

• Set up reminders.
• Plan and schedule appointments, calls, consultations and meetings.

Email
Management

Staying on top of your inbox can feel like a full-time job. Transform your unruly inbox into an efficient and organised tool so that you can focus on your money-making emails.

• Organise and prioritise emails each morning.
• Answer, schedule and write general emails.
• Respond to customer service and support emails.
• Put email filters in place.
• Set up auto-responders for emails.
• Resolve bounced email errors.

Financial Administration

Improve your cash flow by sending out quotes, invoices and statements and collecting payment on time. In addition, you can put more money into growth opportunities.

• Sort and capture invoices and receipts.
• Generate and send quotations.
• Send invoices and statements.
• Keep track of payments due.
• Process refunds.

Human
Resources

Growing your team doesn’t have to be stressful or time-consuming. While you leave the recruitment groundwork to me, you can concentrate on the final selection process.

• Create job descriptions.
• Write job postings and post them on relevant platforms.
• Review resumes and curriculum vitae.
• Organise interviews.
• Perform reference checks.
• Prepare welcome packs for new employees.

General Administration

Delegate your boring and tiresome administrative tasks so that you can focus on what excites you about your business.

• Make daily to-do lists.
• Research clients before meetings.
• Provide directions to client meetings.
• Prepare meeting agendas.
• Design presentations.
• Take minutes of online meetings.
• Transcribe meeting minutes.
• Organise cloud-based filing.
• Maintain client contact lists.
• Lead and client follow-up.
• Set up and distribute contracts.
• Proofread and edit all written texts, copies, articles and other written materials.
• Create company documents (e.g. training material, course content, workbooks, electronic books, manuscripts).
• Database entry and management.
• Order office supplies and stationery.
• Prepare gifts and cards for all special occasions and requirements.
• Book business travel arrangements.

Research

Not only set trends but also influence others by keeping on top of your industry and staying current.

• Collect and present research data clearly and simply.
• Identify business growth opportunities.
• Learn about competitors, customers and other factors of the market.

Social Media Management

Keep your online presence fresh, engaging and interactive to not only increase your sales but also grow your brand.

• Facebook, Instagram, LinkedIn, Pinterest and Twitter.
• Set up a new business page and social media profile on platforms.
• Research fresh content for social media posts.
• Create and repurpose content.
• Advertising campaigns creation.
• Schedule posts and campaigns.
• Engage with and increase your audience on social media platforms.
• Report on analytics and insights.

Reservation Services

Bring in new customers through a high level of personalised service.

• Manage reservations by phone, email and online.
• Handle all guest communications including quotes, confirmations and invoices.
• Process and follow up of payments.
• Issue travel documents.
• Administration and reporting.
• Working knowledge of the travel and tourism industry.
• Experience with Southern and East Africa, as well as the Indian Ocean Islands.
• Know-how of; E-Res, Fidelio, Nextour, Tourplan, Travel Logic and WETU software programs. 

Lifestyle Management

Additionally, I can help you with your tasks and simplify your life. Make your family happy. Get everything done and have plenty of time to enjoy yourself together.

• Book appointments.
• Do all online shopping.
• Prepare gifts and cards for all special occasions and requirements.
• Plan a party.
• Themed cakes for all occasions.
• Research and book holiday arrangements (in partnership with a registered/accredited travel agency where necessary).

Getting started with my services is as easy as…

1. Book Your Discovery Call

2. Sign Your Contract

3. Pay Your Invoice

4. Work For You Begins